Set a date and time and communicate it right in time with all participants: let your participants know that they should open the link at least 10-15 minutes before the event starts, so they have enough time to get into the virtual event, even if there are some technical difficulties.Through putting our Co-Creation Workshops into fully online formats, we had the chance to gather some good insights and learnings from it, which we want to share with you: Our Learnings from holding remote online workshops:.
Image: Example (in German) of quantitative Question within the online workshops All three workshops were conducted as remote online workshops, with one or two workshop leaders / moderators from the rapid user feedback team.
In total we had three workshops in the last two weeks of September with three professional caregivers and two elderly people above 70 years of age, who would all be willing to take part as a reviewer within the HEROES platform, when it goes live in 2022. nurses and caregivers in retirement homes and on the other hand, we have people over 50 years of age (which we call Best Agers), who have a long life experience and good people skills to review candidates. Within this target group we divide into two different kinds of reviewers: on the one hand we have people with professional care giving backgrounds, e.g. In our current Co-Creation workshops conducted by rapid user feedback in Austria in September 2021, we focused on the third target group “The Reviewers” of the platform. So it is secured that families and institutions get the best candidates for their posted care giving jobs. Evaluatori: professional caregivers and / or elderly people with vast life experience, who review and assess the candidates applying for caregiving jobs.For these people the platform allows them to easily find the right jobs at the right time especially for their individual strengths and experiences. Candidati: people who want to work in caregiving or have experience in it and want to apply for open jobs via the HEROES platform.Through the HEROES platform they can find the right care givers, assessed by people who have a professional background and / or a vast life experience. Recrutori: people, families and institutions looking for caregivers for their loved ones.In the project HEROES we are conducting Co-Creation workshops in all participating countries (Romania, Austria and Switzerland) with our 3 main target groups of the platform: Strengthening the customer relationship.
Reducing development resources (avoiding sunk costs).There are three central arguments for actively involving the customer in the development process: This valuable information enables more efficient and thus resource-saving product development. Thanks to co-Creation, meaningful information can be gathered about the wishes and trends within the target groups. Co-Creation not only places the customers / users in the focus of development, but also actively involves them in the process. Co-Creation corresponds to the guiding principle of customer centricity, which places the customer in the focus of all entrepreneurial activities.
What is a Co-Creation Workshop: Co-creation is a strategic tool in product development and one of the main methods of design thinking. Why Co-Creation is such a crucial part of product development:.
This also forced us to think differently about how to bring people ‘together’ for our HEROES Co-Creation Workshops* in the last few months. Although gatherings on site have been possible under strict safety precautions, making it easier for people to get together physically, whether in a private or business setting, many people still prefer to stay online rather than in person. HEROES Co-Creation Workshops in Austria – held by rapid user feedbackĪs for many different organizations, institutions and research projects all over the world, the Covid-19 pandemic had an impact on how we are working together in teams and also how we bring different people together for workshops, meetings and other business gatherings.